Software rollouts
Your IT team should be fixing bugs, not explaining for the tenth time
how to reset a password.
Every new tool, every migration, every update as a short course employees can watch before they open a ticket.
The problem
Your best IT staff spend their time explaining the same thing, again and again.
80 %
of tickets are first-level repeat questions. Every ticket costs your team 15 to 30 minutes they do not invest in infrastructure or security.
20 pages
Documentation no one reads, so no one solves it themselves. Text documentation loses to a two-minute call every time.
Every rollout
brings a new wave of tickets. Without a clear course it repeats with every update, every migration, every new tool.
The solution
Lessons we built from documents like yours.
Play
KI-Grundlagen · 5 Minuten
Die Geschichte der KI
Play
STACKIT · Lektion 1
Geboren im Handel
Play
Product Strategy · Lektion 3
Four directions
How it works
From support ticket to self-service course, in minutes.
Input
Software guides
SOPs
Release notes
Adeptitude
01 Upload
A document, a deck, or one sentence describing the course.
02 Shape
Audience, tone, length. Your website or brand guide sets colours and fonts.
03 Publish
Preview, edit, export as SCORM or xAPI into your LMS.
Results
40 %
fewer support tickets
60 %
faster issue resolution
3x
higher documentation adoption
What Adeptitude does
Not a documentation problem. A knowledge-distribution problem.
Software guide to course
Upload the guide, the SOP or the release notes. Adeptitude turns them into a course with a short video per step.
Self-service before the ticket
Employees watch the lesson first. The helpdesk gets the real problems, not the password resets.
One course per rollout
New tool, new version, new process: one course, exported to the LMS or shared by link, ready before day one.
Updates without a production cycle
Interface changed? Regenerate the affected lesson. No backlog, no outdated screenshots.
ROI calculator
What does your first-level support really cost?
Move the sliders.
Your numbers
New software tools per year
Tickets per month
Support staff
Average support salary (€)
Other use cases
The same tool, four more jobs.
Compliance training
New BaFin requirement. Every employee trained and audit-ready in days.
Read more
Onboarding
Your best manager spends 40 hours onboarding new colleagues, for every single hire.
Read more
Corporate policies
Your policies are 80 pages. Nobody finishes them.
Read more
Product training
Your advisors explain products wrong. Not from reluctance, but because no one reads 58 pages.
Read more
See your own document
as a course.
Send us a document ahead of the call. We bring the first draft.